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Delivery policy

 

All flowers will be delivered within 24 hours after payment received. However if the delivery date is on Sundays or public holidays, the deliveries will be made on the next day, or on the first working day after the holidays.

Deliveries on Sunday and public holiday will only be made on festive seasons and upon special requests and confirmation from us (KL Florist). For deliveries on Sundays, orders must be placed at least 3 days before delivery date. An extra charge RM20 will be levied on the delivery charge if it is not a Valentine day.

To avoid any late deliveries especially on Valentine's Day, Mother's Day, and other festive seasons, customers are advised to make orders at least two days earlier to ensure the availability of stocks. However we do not guarantee the deliveries will be made on time.

If under certain unfortunate circumstances whereby we are unable to fulfill your order, then we would either reverse the credit card transaction, or attempt to fulfill the order again.

If the recipient is not at home/office/recipient address or there is nobody to accept the flower during the delivery time, we will contact the recipient to collect the flower at florist operating time. This is standard courier service procedure where when recipient is not at home, they have to collect at the collection centre. Redelivery is only be made if the recipient or sender agreed to pay the redelivery charge.

AM/PM and dates and preferred delivery times are not guaranteed .All efforts will be made to deliver on the specified date and time as requested.

 

 

We are committed to send fresh flowers within 24 hours after payment is received. You will find outstanding bouquets and exquisite arrangements, expertly designed and arranged for the best possible effects. You can order these beautiful fresh roses in complete confidence on a secure server (Paypal), and we can guarantee the fresh flowers delivery throughout KL, Petaling Jaya and Selangor. We plan to expand our flower delivery throughout Malaysia and to compete with other online florists in the near future. We hope that with our high quality fresh bouquet at cheap and affordable prices, on time delivery services as well as excellent customer support will give full satisfaction to our customers and their recipients.